Shipping Policy
At JOOLORA, we ensure that every order is handled with care and delivered securely.
Shipping Coverage
We offer worldwide shipping for all orders.
Shipping Timelines
- Order Processing Time: 1–3 business days
- Domestic Delivery (United State): 2–5 business days
- International Delivery: 7–21 business days
Delivery timelines are calculated from the date the order is dispatched.
Shipping Charges
Shipping charges (if applicable) will be displayed at checkout before payment. Free shipping may be offered on selected orders or promotional periods.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your shipment directly through the link provided.
Delivery Delays
While we aim to deliver within the stated timelines, delays may occur due to:
- Customs clearance (international orders)
- Logistics issues
- Unforeseen circumstances
JOOLORA is not liable for delays caused by external factors, but we will keep you informed in such cases.
Shipping Restrictions
- We do not ship to PO Boxes or incomplete addresses
- Customers must provide accurate shipping details at checkout
Order Changes & Cancellation
- Orders can be modified or cancelled before dispatch only
- Once shipped, changes are not possible
Secure Delivery
All shipments are securely packed. In certain cases, delivery partners may require a signature at the time of delivery.
Shipping Responsibility
Once the order is delivered to the provided address, JOOLORA will not be responsible for loss or theft.
International Orders
For international shipments:
- Customs duties, taxes, or import charges (if applicable) are to be borne by the customer
- These charges vary by country and are not included in product pricing
Customer Support
For any shipping-related queries, please contact us at:
support@joolora.com
