Shipping & Delivery Policy
At JOOLORA, we ensure that every order is handled with care and delivered securely.
Shipping Coverage
We offer worldwide shipping for all orders.
Q. When will my order be shipped?
A. At Joolora, we strive to process your order as quickly as possible. Orders are generally
processed and shipped within 24 hours of order placement, excluding weekends and public
holidays. Once your order has been shipped, you will receive a shipping confirmation with
tracking details.
Q. When will my order be delivered?
A. Delivery times depend on your shipping destination.
United States: Estimated delivery within 2–5 business days after dispatch.
International Orders: Estimated delivery within 7–15 business days after dispatch.
Please note that delivery times are estimates and may vary due to customs clearance, carrier
delays, public holidays, or peak shopping seasons.
Q. What are the shipping charges?
A. Shipping charges for Joolora orders are as follows:
United States: Joolora offers free standard shipping for all United States orders. Joolora also offers express shipping, overnight shipping, and 2nd-day delivery via USPS Priority, FedEx, and UPS, as per calculated charges by the shipping services. You can check the exact cost on your cart page and select your shipping service.
International Orders: A flat standard shipping fee of $9.99 applies to all orders. Joolora also offers Express Shipping via (USPS First Class International, FedEx International, and UPS International) as per calculated charges by the shipping services. You can check the exact cost on your cart page and select your shipping service. Shipping charges apply to orders below $500. Orders above $500 qualify for free shipping. All shipments are insured for your peace of mind.
Customs Duties and Import Taxes
The buyer is responsible for any customs duties, import taxes, and additional customs clearance fees that apply in the destination country. If customs authorities request documentation or further information to clear the shipment, the recipient is responsible for providing it.
Q. How can I track my order?
A. Once your order has been dispatched, we will provide tracking information so you can
Monitor your shipment online.
Tracking availability and delivery updates depend on the shipping carrier and destination.
If you need assistance with your order or tracking information, please get in touch with us at
support@joolora.com.
Q. Do you ship to PO Boxes, APO, or FPO addresses?
A. Yes, all our items ship from the USA, and we can deliver to PO Boxes, APO, and FPO addresses. Shipping availability depends on the destination and the shipping service selected.
Delivery Delays
While we aim to deliver within the stated timelines, delays may occur due to:
- Customs clearance (international orders)
- Logistics issues
- Unforeseen circumstances
JOOLORA is not liable for delays caused by external factors, but we will keep you informed in such cases.
Our Delivery Partners
Joolora partners with trusted shipping providers to offer reliable delivery and end-to-end tracking, keeping you informed from dispatch to arrival.
Order Changes & Cancellation
- Orders can be modified or cancelled before dispatch only
- Once shipped, changes are not possible
Secure Delivery
All shipments are securely packed. In certain cases, delivery partners may require a signature at the time of delivery.
Shipping Responsibility
Once the order is delivered to the provided address, JOOLORA will not be responsible for loss or theft.
Need Help?
At Joolora, we want your shopping experience to be smooth and enjoyable. If you have any
questions about shipping, delivery, or your order, please get in touch with our customer support team at support@joolora.com.
